Shipping policy

*All items ship within 3-5 days

*Post office delivery errors are not the responsibility of Ellie + James. If for some reason a package shows delivered that you did not receive please contact your local post office as they would be the best place to help you locate your package.

*Currently only shipping within the United States

* verify that your address is correct , Ellie + James is not responsible for lost packages that had an incorrect address.